Clearline Compliance LLC
DOT Compliance Service Agreement
Last Updated: March 2026
Clearline Compliance LLC provides administrative DOT and FMCSA compliance support services for motor carriers and owner-operators.
By submitting onboarding information through the Clearline Compliance website, selecting the agreement checkbox during the intake process, or engaging services provided by Clearline Compliance LLC, the client acknowledges that they have read, understood, and agree to the terms outlined in this Service Agreement.
This agreement governs the relationship between Clearline Compliance LLC and any motor carrier client receiving services.
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1. Scope of Services
Clearline Compliance LLC provides administrative DOT and FMCSA compliance support services for motor carriers.
Services may include:
• Driver Qualification File management
• Hours of Service compliance monitoring guidance
• Vehicle maintenance documentation tracking
• Safety audit preparation assistance
• Drug and Alcohol consortium coordination
• Clearinghouse verification monitoring
• FMCSA registration assistance
• CSA safety score monitoring
• Compliance record organization
• Regulatory deadline notifications
Clearline Compliance LLC provides administrative compliance support only and does not operate as the motor carrier, safety director, dispatcher, or legal representative of the client.
Services provided by Clearline Compliance LLC do not constitute legal advice or regulatory representation.
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2. Monitoring Limitations & No Compliance Guarantee
Clearline Compliance LLC provides administrative monitoring and compliance support services designed to assist motor carriers in organizing regulatory documentation and maintaining awareness of regulatory requirements.
Clearline Compliance LLC does not guarantee regulatory compliance, audit outcomes, safety ratings, enforcement decisions, or regulatory determinations made by government agencies.
While Clearline Compliance LLC makes reasonable efforts to monitor regulatory information and provide compliance alerts, the client acknowledges that administrative monitoring services may involve delays, human error, system limitations, incomplete regulatory data, or delays in government reporting systems.
Accordingly, Clearline Compliance LLC shall not be responsible for missed notifications, delayed alerts, overlooked documentation issues, or regulatory actions resulting from such limitations.
The client remains solely responsible for the operation of their motor carrier business and compliance with all applicable regulations.
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3. Compliance Recovery & Remediation Services
If a client is currently non-compliant, under investigation, or has received regulatory notices, Clearline Compliance LLC may provide remediation services.
Examples may include:
• DOT audit preparation
• Driver file reconstruction
• Maintenance documentation reconstruction
• Corrective action plan development
• Safety program implementation
Remediation services are project-based and billed separately, beginning at $1,000 depending on scope.
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4. Client Responsibilities
The client remains fully responsible for the operation of their motor carrier business and compliance with all federal, state, and local regulations.
The client agrees to:
• Provide accurate and complete operational information
• Provide requested documentation when requested
• Maintain vehicles in safe operating condition
• Ensure drivers comply with applicable regulations
• Notify Clearline Compliance LLC of regulatory actions, inspections, or compliance notices
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5. Client Documentation Responsibility
The client is responsible for providing all documentation necessary for compliance management services.
Documentation may include but is not limited to:
• Driver licenses
• Medical certificates
• Driver qualification file documentation
• Vehicle registration and title records
• Annual inspection reports
• Maintenance documentation
• Insurance certificates
• Drug and alcohol program documentation
• FMCSA Clearinghouse records
Clients agree to submit requested documentation within five (5) business days of a request from Clearline Compliance LLC.
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6. Compliance Alerts & Client Action Responsibility
Clearline Compliance LLC may provide compliance reminders, regulatory alerts, or documentation requests to assist clients in maintaining regulatory awareness.
These alerts may include notifications related to:
• expiring driver documentation
• missing compliance records
• regulatory notices
• inspection issues
• upcoming compliance deadlines
These alerts are provided for informational and administrative purposes only.
The client remains solely responsible for taking corrective action and maintaining regulatory compliance.
Failure by the client to respond to compliance alerts or documentation requests does not transfer regulatory responsibility to Clearline Compliance LLC.
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7. Compliance Record Accuracy
Clearline Compliance LLC relies on documentation and information provided by the client to maintain compliance records.
The client represents that all information submitted is accurate and complete.
Clearline Compliance LLC shall not be responsible for regulatory violations resulting from inaccurate, incomplete, or delayed information provided by the client.
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8. Inspection & Audit Notification
Clients agree to notify Clearline Compliance LLC within twenty-four (24) hours of receiving:
• DOT roadside inspection reports
• Notice of Investigation from FMCSA
• Compliance review requests
• Safety audit requests
• Out-of-service orders
• Safety rating changes or enforcement notices
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9. Audit Representation Limitation
Clearline Compliance LLC provides administrative compliance assistance only and does not represent the client before the Federal Motor Carrier Safety Administration, Department of Transportation, or any other regulatory agency unless a separate written agreement is executed.
Clearline Compliance LLC shall not be identified as the client’s compliance officer, safety director, or regulatory representative during any audit, compliance review, or investigation unless explicitly agreed to in writing.
Clients remain solely responsible for responding to regulatory authorities and providing required documentation during audits or investigations.
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10. Service Availability
Clearline Compliance LLC provides administrative services during normal business hours.
Emergency regulatory matters may be addressed as availability permits.
Clearline Compliance LLC does not guarantee immediate response outside normal operating hours.
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11. Service Plans & Fees
Compliance services are provided on a subscription basis.
Typical service plans may include:
Owner Operator Plan — $149/month (1 vehicle)
Fleet Core Plan — $299/month (up to 3 vehicles)
Fleet Pro Plan — $499/month (6–10 vehicles)
A one-time onboarding setup fee of $299 may apply.
Pricing and service plans may be updated periodically and are published on the Clearline Compliance website.
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12. Payment Terms
All services are billed through automatic electronic payment.
Clients must maintain a valid payment method on file.
Failure to maintain valid payment may result in suspension of services until payment is restored.
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13. No Refund Policy
All setup fees and subscription payments are non-refundable once services begin.
Refunds are not issued for partial billing periods.
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14. Chargeback Policy
Clients agree not to initiate chargebacks for services rendered.
Billing disputes must be submitted in writing within ten (10) business days.
Initiating a chargeback without first attempting to resolve the dispute with Clearline Compliance LLC may result in immediate termination of services.
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15. Limitation of Liability
Clearline Compliance LLC provides administrative compliance support services only.
Under no circumstances shall Clearline Compliance LLC be liable for:
• regulatory enforcement actions
• compliance violations
• operational decisions made by the client
• penalties issued by government agencies
• vehicle accidents or safety incidents
• lost profits or indirect damages
Liability Cap
To the fullest extent permitted by law, the total liability of Clearline Compliance LLC for any claim arising out of services provided shall not exceed the total amount paid by the client for services during the three (3) months preceding the event giving rise to the claim.
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16. Indemnification
Client agrees to indemnify and hold harmless Clearline Compliance LLC from claims, liabilities, damages, regulatory penalties, or legal costs arising from vehicle operation, driver conduct, maintenance failures, or regulatory violations.
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17. Independent Contractor Status
Clearline Compliance LLC operates as an independent contractor and is not an employee or agent of the client.
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18. Confidentiality
Client information will be maintained confidentially and used only for compliance management purposes.
Compliance documentation may be stored electronically for administrative recordkeeping.
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19. Electronic Agreement Acceptance
Electronic acceptance of this agreement through the Clearline Compliance website shall have the same legal effect as a signed agreement.
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20. Term & Termination
Services operate on a month-to-month basis.
Either party may terminate services with written notice.
Termination becomes effective at the end of the current billing cycle.
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21. Governing Law
This agreement shall be governed by the laws of the State of Florida.
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22. Agreement Updates
Clearline Compliance LLC reserves the right to update this Service Agreement from time to time.
Updated versions will be posted on the Clearline Compliance website with a revised effective date.
Continued use of services after updates constitutes acceptance of the revised